Step 1: confirm “success / pending / failed” in your UPI app
The platform screen is not always the final truth in the first minute. Your UPI app status is the best signal. If it’s pending, wait. If it’s failed, check whether a reversal is already initiated. If it’s success but the balance is not credited, your reference ID is the proof that gets the ticket solved.
Step 2: stop stacking deposits
A common mistake is retrying five times while the first transaction is still pending. That creates confusion and makes support slower. Wait for a clear status. If you need speed, one clean transaction with proof beats multiple messy attempts.
Step 3: check platform limits and cashier details
Limits can block deposits: minimum amount, daily caps, or method restrictions. Also confirm details are correct. If your deposit fails repeatedly, try after a short pause with a stable network and updated app build.
Step 4: write support like a professional
One message with complete information is the fastest: transaction/reference ID, amount, method (UPI), timestamp, and screenshots. That gives support everything needed to verify and resolve.