Where to contact for real account issues
Aviator itself is typically offered inside a platform. That means your account and payments belong to the platform you registered with. Use the in-app chat, official email, or verified help center linked inside the platform. Avoid random social accounts that claim to be “support” and ask for sensitive codes.
What to include in your message
- Issue type: OTP, deposit failed, withdrawal pending, login locked
- Time and date (local time)
- Payment method and reference IDs (UPI/bank)
- Device + OS version
- Screenshots of the status screen (pending/failed)
What to never share
Never share your OTP, password, or full card/bank details with anyone. Support can verify a case using IDs and screenshots; they do not need your OTP code.
Use a simple subject line
Good: “UPI deposit pending + reference ID” or “OTP not received (carrier + time)”. Bad: “URGENT!!! Please help!!!” (it adds urgency but not clarity).
Small clarity that saves time
When you keep your steps consistent—same device, stable network, and clear records—most “mysterious” issues become easy to solve. If you ever need support, screenshots plus timestamps will beat long explanations every time.